Welcome to Luma Ridge LLC. We are dedicated to providing efficient and reliable logistics and delivery services to our customers within the United States, ensuring that you receive your purchased women’s apparel quickly and securely.

I. Delivery Coverage
Currently, we offer delivery services exclusively within the United States; international shipping is not available at this time.

II. Order Processing Time
All orders are typically processed and shipped within 1–2 business days.
Business days exclude weekends and U.S. federal holidays.
Once an order is confirmed, we will arrange for warehousing and shipping as soon as possible.

III. Shipping Methods and Carriers
To ensure delivery efficiency and service quality, we partner with various local U.S. and international logistics providers, including but not limited to:
USPS (United States Postal Service)
UPS (United Parcel Service)
FedEx (Federal Express)
DHL eCommerce (for select regions/routes)
We will automatically select the most suitable logistics provider based on the delivery address, inventory location, and shipping efficiency.

IV. Delivery Timeframes
Standard Delivery Time: Typically 2–5 business days (after shipment).
Deliveries to remote areas may experience slight delays.
Logistics delays may occur during holidays or under special circumstances.

V. Shipment Tracking
Once your order has shipped, you will receive a confirmation email containing a tracking number.
You can track your delivery progress in real-time via the respective logistics carrier’s official website.

VI. Shipping Fees
Select items may qualify for free shipping promotions.
If shipping fees apply, they will be clearly displayed on the checkout page.
All fees are billed in U.S. Dollars (USD).

VII. Important Notes
Please ensure that you provide the correct delivery address and contact information to avoid delivery failures.
Customers are solely responsible for any delays or lost packages resulting from an incorrect delivery address.
If your package tracking information has not been updated for an extended period, please contact our customer support team promptly.

VIII. Customer Support
If you have any questions regarding delivery, please feel free to contact us:
Company Name: Luma Ridge LLC
Address: 3745 Valley Blvd 41, Walnut, CA 91789
Email: lisa@lumaridgewear.com
Phone: 1-840-257-8168

Luma Ridge LLC is committed to providing you with a stable and efficient logistics experience, ensuring that every item reaches your hands safely and on time.